return & exchange policy

At iamnatalienunn.com, we are committed to providing high-quality products and exceptional customer service. We understand that sometimes purchases may not meet your expectations, and we are here to assist you with any concerns. However, due to the nature of our products and our commitment to quality, we do not accept returns.

Policy Details

1. No Returns Accepted
All sales are final. We do not accept returns or exchanges on any products once they have been purchased.

2. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team within 2 days of receiving your order. We will work with you to resolve the issue, which may include offering a replacement or store credit.

3. Order Cancellations
Orders may be canceled within 24 hours of purchase. After this period, cancellations are not permitted.

4. Customer Support
Our customer support team is here to help you with any questions or concerns. Please reach out to us at natalielashescustomerservice@gmail.com for assistance.

5. Exceptions
In rare cases, exceptions may be made at our discretion. Please contact our customer service team to discuss any exceptional circumstances.

natalielashescustomerservice@gmail.com

We appreciate your understanding and thank you for shopping with iamnatalienunn.com.